FAQ
- What letter should the old self-injector be set to?
- How or where do I need to take my disposal container?
- Where does this product come from and does Personna have real doctors or are they PA's or NP's?
- Are any specials or promotion codes offered?
- If syringes get damaged in transit. Do we replace those syringes?
- If the syringe is broken, can I order additional?
- Does the price include the syringe?
- Is the syringe traditional?
- Is $139.99 the full price for shipping and video consultation with the doctor?
- What is CGS?
- Is it necessary to keep B12 shots refrigerated both before and after use?
- Do you ship internationally?
- What is the length and gauge of the needle used in your self-injector?
- What kind of quality assurance processes do you have established?
- Is the B12 pharmaceutical grade?
- Could you please give me information regarding the producer of the B12 supplement?
- Is your B12 source synthetic or natural?
- Are B12rx and Persona Doctors the same?
- What do I do if my shipment is missing?
- What do I do if my product is damaged or defective?
- Can I return or exchange my prescription?
- What are the Benefits of Vitamin B12 Injections?
- Are there any side effects from taking my B12 Injection?
- Is a prescription required to order?
- Are your products tested for safety and compliance?
- How long does a syringe last for?
- How should I store the syringe?
- Do you accept insurance?
- Can I order over the phone?
- How can I pay for my order online?